It is natural for anything that is constantly changing and developing to have some pros and cons, including online ordering systems, and they can be summarized in the following:
As we mentioned before, online ordering systems will help you increase your profits along with your other sales channels, which will increase the number of customers and consequently increase profits. It also avoids any room for human error and makes your customers experience better by providing a lot of options for them to complete their order, whether they are inside the restaurant and want to avoid long queues or by home delivery, and providing a lot of payment methods available makes the purchase process more smooth and easy.
It will help your employees have a better and easier work experience.
Some problems can arise when a lot of orders come in the kitchen which puts the chefs under a lot of pressure which may result in them not being able to finish all the orders in record time.
Also, if you have a mobile application for your restaurant or cafe, you may need to do continuous marketing for it